Before You Travel
Flights
Airfare is not included in the cost of the vacation, however EPEX Travel can assist with flights to Punta Cana. Please call 412.232.3600 to be connected to an experienced travel representative. Fill out the Online Quote Form
E-Ticket
!IMPORTANT! An E-ticket is a digital form required by multiple institutions for entering or leaving the national territory.
Request E-Ticket
Transfers from Airport to Hard Rock
To schedule round trip ground transfers from the airport to the Hard Rock, please click here. Please note that PUJ is the code for the airport. Bavaro is the code for the Hard Rock Hotel and Casino.
Pre & Post Event Stay
Want to arrive a day or two early? How about keep the party going for longer? Please call 877.381.5553 to be connected to an experienced travel representative to book pre or post accommodations at the Hard Rock Punta Cana.
Hard Rock Resort Address
Macao, Dominican Republic
Guest Details
!IMPORTANT! Each guest’s full legal name (first and last name) must accurately match their form of identification (Required Passport).
Passport Identification
!IMPORTANT! The below travel documentation is required to travel to the Dominican Republic.
A passport book that is valid a minimum of 6 months post-travel (thru September 18th, 2023) is required for all guests. Passport cards, Real ID’s or any other form of documentation other than what is listed above may not be used.
What to Pack
Legendary Tailgate Gear
Pack your most epic black and gold gear to participate in the “Best Dressed Fan” Contest! Shop Legends Merchandise
Wear your attire to the Red Carpet kickoff event on the first night. The competition will take place during that time.
Memorabilia for Autograph Session
If an autograph session is included in your package or you have purchased the autograph pass, please pack the items you wish to get autographed. During the structured autograph session, you will receive one autograph per player. There is no limit on the number of items you may bring to the autograph session. Please make yourself familiar with the autograph policy.
Attire
Dress for the ultimate island vacation! Shorts, tees, tank tops, polos, sundresses and blouses are all the right amount of laid back. The resort boasts 13 beautiful pools, so don’t forget your bathing suit!
There are no formal nights, however smart casual to dressy attire is recommended for player dinners and evening restaurant dining.
Pack your 80’s themed attire for the 80’s Dance Party!
2023 Event Agenda
The Legendary Lineup
Don’t miss the most legendary theatre shows, pool parties, photo opportunities and sports competitions you’ve ever experienced!
Use our online Agenda to plan other excursions and events offered by the Hard Rock, while making sure you don’t miss the legendary ones!
Special Events Available
Experience above and beyond epic events!
Player Dinner Experiences, Beach Party, Autograph Session, Golf, Escape Room, Bowling and more…
‘Prepare to Travel’ FAQS
General Trip Information
What is the itinerary/where are we going?
Day Number |
Day of Week |
Port Location |
Arrival Time |
Departure Time |
---|---|---|---|---|
1 | MON | Orlando (Port Canaveral), FL | 4:00 PM | |
2 | TUE | Cruising | ||
3 | WED | Puerta Plata, Dominican Republic | 10:00 AM | 7:00 PM |
4 | THU | Cruising | ||
5 | FRI | Perfect Day Cococay, Bahamas | 8:30 AM | 5:00 PM |
6 | SAT | Puerto Costa Maya, Mexico | 7:00 AM |
Which port are we leaving from?
We depart from Port Canaveral near Orlando, FL
What time should I arrive at the port?
What is the port address?
Port Canaveral
9050 Discovery Rd,
Cape Canaveral, FL 32920
Royal Caribbean Directions to Port Canaveral, Florida Cruise Terminal:
From Orlando International Airport (45 minutes):
- Take the North Exit from the Airport, staying to the right, to S.R. 528 East (Toll Road)
- Take S.R. 528 east directly to Port Canaveral
- Exit 54A for A Terminals (CT-5, -6, -8 and -10) or Exit 54B for B Terminals (CT-1 or CT-3).
From Orlando Melbourne International Airport (40 minutes):
- Exit east (left) out of the airport onto NASA Boulevard and follow to U.S. Highway 1
- Turn left (north) onto U.S Highway 1
- Travel approximately 20 minutes on U.S. Highway 1 past S.R. 520 in Cocoa about four miles to S.R. 528 East
- Exit onto S.R. 528 East and continue directly to Port Canaveral
- Exit 54A for A Terminals (CT-5, -6, -8 and -10) or Exit 54B for B Terminals (CT-1 or CT-3).
From Orlando Sanford International Airport (1 hour):
- Exit the airport south to the Central Florida Greenway/ S.R. 417 (Toll Road)
- Go south 23 miles to S.R. 528 East. Exit onto S.R. 528 East (Toll Road)
- Continue directly to Port Canaveral, Exit 54A for A Terminals (CT-5, -6, -8 and -10) or Exit 54B for B Terminals (CT-1 or CT-3).
Will parking be available at the Port?
Official Port Canaveral Cruise Parking is available only directly adjacent to each of Port Canaveral’s Cruise Terminals. The Port does not own or operate any off-Port parking facilities. Park at your cruise terminal's designated parking area and walk to your ship. Oversize parking for RV's and buses is also available at each Cruise Terminal.
Parking Rates (as of May 31, 2024)
Parking is $17.00 per day plus tax for vehicles & RVs, including day of arrival and day of departure.
Acceptable Payment Methods
• No cash accepted
• Major credit cards (American Express, Visa, MasterCard, and Discover)
• Presently, EPASS and SunPass accepted ONLY at the Cruise Terminal 3 parking garage
Refunds may be requested by contacting (321) 783-7831, and select Cruise Parking - Monday through Friday. Please be prepared with the sailing date.
Disabled Parking
DISABLED PARKING spaces are available, and the fee is waived for vehicles transporting certain persons who have disabilities that:
• Have special equipment, such as ramps, lifts, foot or hand controls for use by a disabled person OR
• Display a Florida Toll Exemption Permit as explained in s. 316.1964, Florida Statutes OR
• Display a Florida Disabled Veteran (DV) license plate issued under s. 320.084; s. 320.0842; or s. 320.0845, Florida Statutes.
Parking agents will not grant parking waivers for any other reason than the ones listed above.
*Rates are subject to change without notice. Contact the Canaveral Port Authority at 321-783-7831 for the latest information.
** No reservations are needed. Ship schedules and assigned Terminals are subject to change. Please check with the cruise line for the latest information on where you will be embarking.
What transportation options are available to get to a Royal Caribbean departure port terminal? How can I purchase a transfer?
Royal Caribbean makes port transfers available during the sailing from the pier to the departure airport—please visit the RCCL customer service desk onboard for assistance.
Are flights included?
Guests are responsible for booking their own flights to and from Orlando. If you would like assistance with flights, you are welcome to call our travel division, EPEX Travel at 412-232-3600. Please fill out this travel form and an agent will contact you with flight options: TRAVEL FORM
For arrival flights, please allow adequate time to be able to arrive at the cruise terminal between 11:30 AM and 2:00 PM. It is suggested that your departure flight should be booked for 12:00 PM or later.
Sales & Booking
How do I pay for my cruise?
If no payment is received within a 60 day period, your reservation will be canceled. After October 15th, 2025, if no payment is received within a 15 day period, your reservation will be canceled. If payment in full is not received by December 15th, 2025, your reservation will be canceled.
Where do I purchase travel insurance?
How do I receive my Booking ID Number and register with Royal Caribbean?
I have a crown and anchor membership; will I get credit for this cruise?
Are my room gratuities paid for?
When can I purchase drink packages/specialty dining packages/wifi packages/excursions?
I am traveling alone, how does pricing work?
I am traveling with an infant/toddler, do I still need to pay full price for him or her?
Travel Documentation & Regulations
Will I need a passport? What if I do not have a passport? Am I able to use a passport card?
Can I use my birth certificate/name change documentation (marriage certificate)?
I read that 6 months validity is needed when using a passport for this cruise, is that true?
I will be traveling with a child 15 years or younger, is a passport required or can the minor use their birth certificate to board? What documentation is needed for the child?
Experience Packages
What is the Companion Experience?
Do I need to purchase an experience package for my infant/toddler?
Kids ages 6-11 may purchase a bronze package for $275 when a parent has purchased a bronze experience package or higher. No child discounts are available on silver or gold packages.
Can we mix and match packages on our reservation?
Can I upgrade or downgrade my experience package throughout the year?
Yes! Guests are welcome to upgrade or downgrade packages on or before December 15th, 2025.
*Guests choosing to downgrade their experience package must purchase the package at the current rate.