877.203.5370 [email protected]

Before You Travel


Airfare is not included in the cost of the vacation, however EPEX Travel can assist with flights to Punta Cana. Please call 412.232.3600 to be connected to an experienced travel representative. Fill out the Online Quote Form


!IMPORTANT! An E-ticket is a digital form required by multiple institutions for entering or leaving the national territory.
Request E-Ticket

Transfers from Airport to Hard Rock

To schedule round trip ground transfers from the airport to the Hard Rock, please click here. Please note that PUJ is the code for the airport. Bavaro is the code for the Hard Rock Hotel and Casino.

Pre & Post Event Stay

Want to arrive a day or two early?  How about keep the party going for longer? Please call 877.381.5553 to be connected to an experienced travel representative to book pre or post accommodations at the Hard Rock Punta Cana.

Hard Rock Resort Address

Boulevard Turístico del Este Km.28No.74
Macao, Dominican Republic

Guest Details

!IMPORTANT! Each guest’s full legal name (first and last name) must accurately match their form of identification (Required Passport).

Passport Identification

!IMPORTANT! The below travel documentation is required to travel to the Dominican Republic.

A passport book that is valid a minimum of 6 months post-travel (thru September 18th, 2023) is required for all guests. Passport cards, Real ID’s or any other form of documentation other than what is listed above may not be used.

What to Pack

Legendary Tailgate Gear

Pack your most epic black and gold gear to participate in the “Best Dressed Fan” Contest! Shop Legends Merchandise

Wear your attire to the Red Carpet kickoff event on the first night. The competition will take place during that time.

Memorabilia for Autograph Session

If an autograph session is included in your package or you have purchased the autograph pass, please pack the items you wish to get autographed. During the structured autograph session, you will receive one autograph per player. There is no limit on the number of items you may bring to the autograph session. Please make yourself familiar with the autograph policy.


Dress for the ultimate island vacation! Shorts, tees, tank tops, polos, sundresses and blouses are all the right amount of laid back. The resort boasts 13 beautiful pools, so don’t forget your bathing suit!

There are no formal nights, however smart casual to dressy attire is recommended for player dinners and evening restaurant dining.

Pack your 80’s themed attire for the 80’s Dance Party!

2023 Event Agenda

The Legendary Lineup

Don’t miss the most legendary theatre shows, pool parties, photo opportunities and sports competitions you’ve ever experienced!

Use our online Agenda to plan other excursions and events offered by the Hard Rock, while making sure you don’t miss the legendary ones!

Special Events Available

Experience above and beyond epic events!

Player Dinner Experiences, Beach Party, Autograph Session, Golf, Escape Room, Bowling and more…

‘Prepare to Travel’ FAQS

General Trip Information

What is the itinerary/where are we going?
Day of
1 MON Orlando (Port Canaveral), FL 4:00 PM
2 TUE Cruising
3 WED Puerta Plata, Dominican Republic 10:00 AM 7:00 PM
4 THU Cruising
5 FRI Perfect Day Cococay, Bahamas 8:30 AM 5:00 PM
6 SAT Puerto Costa Maya, Mexico 7:00 AM

Which port are we leaving from?

We depart from Port Canaveral near Orlando, FL

What time should I arrive at the port?
Arrive to port at time you selected during RCCL check in.
What is the port address?

Port Canaveral
9050 Discovery Rd,
Cape Canaveral, FL 32920

Royal Caribbean Directions to Port Canaveral, Florida Cruise Terminal:

From Orlando International Airport (45 minutes):

  • Take the North Exit from the Airport, staying to the right, to S.R. 528 East (Toll Road)
  • Take S.R. 528 east directly to Port Canaveral
  • Exit 54A for A Terminals (CT-5, -6, -8 and -10) or Exit 54B for B Terminals (CT-1 or CT-3).

From Orlando Melbourne International Airport (40 minutes):

  • Exit east (left) out of the airport onto NASA Boulevard and follow to U.S. Highway 1
  • Turn left (north) onto U.S Highway 1
  • Travel approximately 20 minutes on U.S. Highway 1 past S.R. 520 in Cocoa about four miles to S.R. 528 East
  • Exit onto S.R. 528 East and continue directly to Port Canaveral
  • Exit 54A for A Terminals (CT-5, -6, -8 and -10) or Exit 54B for B Terminals (CT-1 or CT-3).

From Orlando Sanford International Airport (1 hour):

  • Exit the airport south to the Central Florida Greenway/ S.R. 417 (Toll Road)
  • Go south 23 miles to S.R. 528 East. Exit onto S.R. 528 East (Toll Road)
  • Continue directly to Port Canaveral, Exit 54A for A Terminals (CT-5, -6, -8 and -10) or Exit 54B for B Terminals (CT-1 or CT-3).
Will parking be available at the Port?

Official Port Canaveral Cruise Parking is available only directly adjacent to each of Port Canaveral’s Cruise Terminals. The Port does not own or operate any off-Port parking facilities. Park at your cruise terminal's designated parking area and walk to your ship. Oversize parking for RV's and buses is also available at each Cruise Terminal.

Parking Rates (as of May 31, 2024)
Parking is $17.00 per day plus tax for vehicles & RVs, including day of arrival and day of departure.

Acceptable Payment Methods
• No cash accepted
• Major credit cards (American Express, Visa, MasterCard, and Discover)
• Presently, EPASS and SunPass accepted ONLY at the Cruise Terminal 3 parking garage

Refunds may be requested by contacting (321) 783-7831, and select Cruise Parking - Monday through Friday. Please be prepared with the sailing date.

Disabled Parking
DISABLED PARKING spaces are available, and the fee is waived for vehicles transporting certain persons who have disabilities that:
• Have special equipment, such as ramps, lifts, foot or hand controls for use by a disabled person OR
• Display a Florida Toll Exemption Permit as explained in s. 316.1964, Florida Statutes OR
• Display a Florida Disabled Veteran (DV) license plate issued under s. 320.084; s. 320.0842; or s. 320.0845, Florida Statutes.
Parking agents will not grant parking waivers for any other reason than the ones listed above.

*Rates are subject to change without notice. Contact the Canaveral Port Authority at 321-783-7831 for the latest information.
** No reservations are needed. Ship schedules and assigned Terminals are subject to change. Please check with the cruise line for the latest information on where you will be embarking.

What transportation options are available to get to a Royal Caribbean departure port terminal? How can I purchase a transfer?
We do not offer ground transportation to the port. Please contact Royal Caribbean for airport transfer options on the day of the cruise. Uber and Lyft are great options or if you are close enough (or you like road trips) you can also drive to the departure port. Parking is typically available on a first-come, first-served basis.

Royal Caribbean makes port transfers available during the sailing from the pier to the departure airport—please visit the RCCL customer service desk onboard for assistance.

Are flights included?

Guests are responsible for booking their own flights to and from Orlando. If you would like assistance with flights, you are welcome to call our travel division, EPEX Travel at 412-232-3600. Please fill out this travel form and an agent will contact you with flight options: TRAVEL FORM

For arrival flights, please allow adequate time to be able to arrive at the cruise terminal between 11:30 AM and 2:00 PM. It is suggested that your departure flight should be booked for 12:00 PM or later.

Sales & Booking

How do I pay for my cruise?
After the initial deposit, you are welcome to set up a payment plan for no additional fee or pay your cruise in full. The payment plan will divide the balance equally into payments until the final payment date, December 15th, 2025. Payments can be made with a debit or credit card (5% processing fee) or by ACH using your checking and routing number (no fee). Payments will be automatically withdrawn every 15th of the month. Please note that if your payment is declined, you will be subject to a $30.00 fee. If you’d like to change your form of payment, you must do so by the 10th of the month.

If no payment is received within a 60 day period, your reservation will be canceled. After October 15th, 2025, if no payment is received within a 15 day period, your reservation will be canceled. If payment in full is not received by December 15th, 2025, your reservation will be canceled.

Where do I purchase travel insurance?
The Preferred Plan offered by Travel Guard is available for purchase through the Legends of Pittsburgh Cruise reservation website. Please visit www.TravelGuard.com to learn more about coverage under their different coverage options. To book travel insurance, give us a call at 877.565.8325 or add travel insurance using your online account.
How do I receive my Booking ID Number and register with Royal Caribbean?
The passenger listed as ‘primary’ on your reservation will receive a booking ID number from us via email that is to be used to register with Royal Caribbean approximately four months prior to sailing. After you receive your booking ID number and register with Royal Caribbean, you are still able to add on special events through our website, as we will still have access to your reservation.
I have a crown and anchor membership; will I get credit for this cruise?
Yes! You are welcome to call or email us with your membership number and we’ll be happy to add that to your reservation and notify the cruise line. After receiving your booking ID number and you’ve registered with the cruise line, you are also able to pass along your membership number to a Royal Caribbean representative to receive credit for the cruise.
Are my room gratuities paid for?
Yes, room gratuities and main dining room gratuities are prepaid with your reservation.
When can I purchase drink packages/specialty dining packages/wifi packages/excursions?
Once you have received your Booking ID number (usually 90-120 days prior to sailing), you will then be able to log in to www.royalcaribbean.com and complete your registration. Upon completion of registration, you will then be able to start customizing your cruise by adding excursions, drink packages, specialty dining and internet packages etc. Please note that these items must be purchased directly through the cruise line and are not sold through the Legends of Pittsburgh Cruise.
I am traveling alone, how does pricing work?
Because all cabin prices are based on double occupancy, solo travelers are required to pay for double occupancy. However, solo travelers are only responsible for paying taxes, fees and gratuities for one person. Only one experience package needs to be purchased for solo travelers.
I am traveling with an infant/toddler, do I still need to pay full price for him or her?
Yes, in accordance with the cruise line’s guidelines, all passengers regardless of age are required to pay for participation. 3rd or 4th guests in a cabin are discounted regardless of age.

Travel Documentation & Regulations

Will I need a passport? What if I do not have a passport? Am I able to use a passport card?
While a passport book is strongly recommended, you are able to use your original birth certificate (with raised seal) in conjunction with a photo ID (i.e. driver’s license) for this cruise. If your name has changed and differs from the last name on your birth certificate, please bring your original marriage license or other proof of name change. Real ID’s or any other form of documentation other than what is listed above may not be used. Please note that any individuals who would need to fly out of a foreign port would not be able to do so with their birth certificate or passport card.
Can I use my birth certificate/name change documentation (marriage certificate)?
While a passport is recommended, you are able to use your original birth certificate (with raised seal) in conjunction with your photo ID (i.e. driver’s license) for this cruise. If your name has changed and differs from the last name on your birth certificate, please bring your original marriage license.
I read that 6 months validity is needed when using a passport for this cruise, is that true?
It is recommended that your passport has at least 6 months validity, however you are still able to board the ship using your passport up to its expiration date. Please note that while you are able to use a passport that expires within 6 months of the sailing date, you will be unable to use your passport to fly out of a foreign port, should that be necessary.
I will be traveling with a child 15 years or younger, is a passport required or can the minor use their birth certificate to board? What documentation is needed for the child?
While a passport is strongly recommended, the child is able to use their original birth certificate (with raised seal), no other documentation is necessary. However, in the event that the child’s guardian must stay in port in an emergency situation, the child will be unable to fly back to the U.S. using his or her birth certificate. A passport is strongly recommended for this reason. Children 16+ need ID plus his or her birth certificate.

Experience Packages

What is the Companion Experience?
The Companion Package was built for those guests who would like to join their friends or family members on the cruise but may not necessarily want to participate in all of the fan experiences. Companion package holders have perks (ie. Internet package, photo pass and package) and are still able to attend some events, including the Welcome Aboard Show, Farewell Party, and Chapel with player interviews. Companion package holders are also able to participate in the silent and live auctions and have the ability to purchase special events! Companion package holders will receive a Cruise lanyard which will identify them as part of our group.
Do I need to purchase an experience package for my infant/toddler?
Children 5 years of age and younger at the time of sailing do not need to pay for an experience package and will be able to attend all events with their guardians.

Kids ages 6-11 may purchase a bronze package for $275 when a parent has purchased a bronze experience package or higher. No child discounts are available on silver or gold packages.

Can we mix and match packages on our reservation?
Yes! Guests within a reservation can mix and match packages to suit the individual experience preferences for each guest. At least one guest on each reservation is required to purchase an experience package bronze level or higher.
Can I upgrade or downgrade my experience package throughout the year?

Yes! Guests are welcome to upgrade or downgrade packages on or before December 15th, 2025.
*Guests choosing to downgrade their experience package must purchase the package at the current rate.